Terms of Service

Welcome to VPLA ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at www.videoproductionlosangeles.com (the "Site") and the video production services we provide (the "Services").

By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. Acceptance of Terms

By accessing our Site, submitting an inquiry, or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and VPLA.

2. Use of Our Site

2.1 Permitted Use

You may use our Site for lawful purposes only. You agree not to:

• Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
• Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site
• Use any robot, spider, or other automatic device to monitor or copy our Site without our prior written permission
• Introduce any viruses, trojan horses, worms, or other malicious code
• Interfere with or disrupt the Site or servers or networks connected to the Site

2.2 Account Security

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Video Production Services

3.1 Service Agreements

Our video production Services are provided pursuant to separate written agreements ("Service Agreements") that will be negotiated and executed for each project. These Terms govern your use of our Site, while Service Agreements govern the specific terms of our video production work.

3.2 Quotes and Estimates

Any quotes or estimates provided by VPLA are valid for 30 days from the date of issuance unless otherwise specified. Quotes are based on the information provided at the time and may be subject to change if project scope or requirements change.

3.3 Payment Terms

Payment terms will be specified in individual Service Agreements. Unless otherwise agreed in writing, standard payment terms include:

• 50% deposit required to commence work
• Remaining balance due upon project completion
• Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower

3.4 Cancellation and Refunds

Cancellation policies will be outlined in individual Service Agreements. Generally:

• Deposits are non-refundable once work has commenced
• Cancellations made less than 48 hours before a scheduled shoot may result in forfeiture of deposit
• Refunds for completed work are not provided unless there is a material breach of the Service Agreement by VPLA

4. Intellectual Property Rights

4.1 Ownership of Deliverables

Upon full payment, clients receive a license to use the final video deliverables as specified in the Service Agreement. Unless otherwise agreed in writing, VPLA retains ownership of all raw footage, project files, and intermediate materials.

4.2 Portfolio and Marketing Use

Unless otherwise agreed in writing, VPLA reserves the right to use completed projects in our portfolio, on our website, in marketing materials, and for promotional purposes. We will credit clients appropriately when showcasing work.

4.3 Client-Provided Materials

Clients represent and warrant that they have all necessary rights, licenses, and permissions for any materials (including logos, images, music, scripts, or other content) provided to VPLA for use in projects. Clients agree to indemnify VPLA against any claims arising from the use of client-provided materials.

4.4 VPLA Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of VPLA or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

5. Warranties and Disclaimers

5.1 Professional Services

VPLA will perform Services in a professional and workmanlike manner consistent with industry standards. However, we make no guarantees regarding specific results, outcomes, or performance metrics unless explicitly stated in a Service Agreement.

5.2 Site Disclaimer

OUR SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VPLA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Site or Services
• Any conduct or content of any third party on the Site
• Unauthorized access, use, or alteration of your content or communications

IN NO EVENT SHALL VPLA'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO VPLA IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

7. Indemnification

You agree to indemnify, defend, and hold harmless VPLA, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Site or Services
• Your violation of these Terms
• Your violation of any rights of another party
• Any materials you provide to VPLA for use in projects

8. Third-Party Links and Services

Our Site may contain links to third-party websites or services that are not owned or controlled by VPLA. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that VPLA shall not be responsible or liable for any damage or loss caused by your use of any third-party content or services.

9. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation shall survive the termination of any Service Agreement.

10. Force Majeure

VPLA shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11.2 Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be resolved through binding arbitration in Los Angeles County, California, in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

11.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between VPLA and you individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any Service Agreements, constitute the entire agreement between you and VPLA regarding the use of our Site and Services, and supersede all prior agreements and understandings.

15. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

16. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

17. Contact Information