Privacy Policy

VPLA ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.videoproductionlosangeles.com (the "Site") and use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms
• Subscribe to our newsletter
• Request a consultation or quote
• Communicate with us via email or phone
• Engage with our services

This information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Project details and requirements
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Date and time of visits
• Device information

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services: Including responding to inquiries, processing requests, and delivering the services you request
• To communicate with you: Sending you updates, newsletters, marketing materials, and other information that may be of interest to you
• To improve our Site and services: Analyzing usage patterns to enhance user experience and optimize our offerings
• To comply with legal obligations: Meeting regulatory requirements and responding to legal requests
• To protect our rights: Preventing fraud, enforcing our terms of service, and protecting our business interests

3. Cookies and Tracking Technologies

3.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit our Site. They help us recognize your browser and capture certain information about your preferences and usage patterns.

3.2 Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site (Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your browsing habits to deliver relevant advertising

3.3 Google Analytics

We use Google Analytics to collect information about how visitors use our Site. Google Analytics uses cookies to collect standard internet log information and visitor behavior information in an anonymous form. This information is transmitted to Google and used to compile statistical reports on website activity.

For more information about Google Analytics, please visit Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

3.4 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. However, please note that if you disable cookies, some features of our Site may not function properly.

4. Third-Party Services

4.1 Typeform

We use Typeform to collect information through forms and surveys on our Site. When you submit information through a Typeform form, your data is processed by Typeform in accordance with their privacy policy. For more information, please visit Typeform's Privacy Policy.

4.2 Email Service Providers

We may use third-party email service providers to send newsletters and marketing communications. Your email address and related information will be stored and processed by these providers in accordance with their privacy policies.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., email service providers, analytics providers, hosting services)
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• With Your Consent: We may share information with third parties when you have given us explicit permission to do so

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing your personal information
• Data Portability: Request a copy of your information in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for processing where we rely on your consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8.1 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell personal information.

8.2 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability.

9. Children's Privacy

Our Site is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Our Site does not currently respond to Do Not Track signals.

12. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us